Mehdi Amshar said two hostages had been held at MFA Bowl, in Bermuda Park, but the situation has now ended and there were no casualties.
Warwickshire Police have not commented but earlier said the incident was unconnected to terrorism.
Eyewitnesses spoke of hiding during the police lockdown at the complex.
‘Hiding in the toilet’
West Midlands Ambulance Service said it had been called to the leisure complex at 15:40 BST.
MFA Bowl chief executive Mr Amshar said he understood the man was known to a member of staff at the bowling alley.
Staff realised two members of staff were missing when a headcount was completed after an evacuation, he added.
Everyone else had been accounted for and police officers were now negotiating with the man, Mr Amshar said.
Source: BBC
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